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Member Services Manager Job Description
The following is a full job description for Member Services Manager. Here are the requirements and responsibilities for Member Services Manager along with statistics. If after reading this page you determine that Member Services Manager is not the position you are looking for, you may want to try one of these similar titles: Member Services Director, Member Services Representative, Office Services Manager, Library Services Manager, Administrative Services Manager, Member Services Supervisor, Member Services Representative, Sr. , Member Certification Manager, Member Records Administrator
Requirements and Responsibilities For Member Services Manager
Responsible for daily activities in the member services function for a health maintenance organization (HMO). Tracks membership and maintains a log of all information related to members. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Requires a bachelor's degree in area of specialty and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of unit/department.
 
Also Referred to as: Manager of Member Services, Member Services Manager
Similar Jobs:  Member Services Director, Member Services Representative, Office Services Manager, Library Services Manager, Administrative Services Manager, Member Services Supervisor, Member Services Representative, Sr. , Member Certification Manager, Member Records Administrator
Industries:  Edu., Gov't. & Nonprofit, Healthcare, Insurance,
Job Statistics
Years of Experience Education Level
Company Size Industry
Most Popular Cities for Member Services Manager

   Below National Average      Above National Average

 
 
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