| Branch Service Representative I Job Description |
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| The following is a full job description for Branch Service Representative I. Here are the requirements and responsibilities for Branch Service Representative I along with statistics. If after reading this page you determine that Branch Service Representative I is not the position you are looking for, you may want to try one of these similar titles: Customer Service Representative I, Customer Service Trainer I, Branch Service Representative II, Assistant Branch Manager II, Customer Service Trainer III, Customer Service Trainer II, Customer Service Representative III, Customer Service Representative IV, Customer Service Representative II |
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| Requirements and Responsibilities For Branch Service Representative I |
| Provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. May research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Branch Staff Support Services Representative I, Staff Support Resource Specialist I |
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| Similar Jobs: Customer Service Representative I, Customer Service Trainer I, Branch Service Representative II, Assistant Branch Manager II, Customer Service Trainer III, Customer Service Trainer II, Customer Service Representative III, Customer Service Representative IV, Customer Service Representative II |
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| Level of Education: Branch Service Representative I Salaries with No Diploma, Branch Service Representative I Salaries with a High School Diploma or Technical Certificate, Branch Service Representative I Salaries with an Associate's Degree, Branch Service Representative I Salaries with a Bachelor's Degree, Branch Service Representative I Salaries with a Master's Degree or MBA, Branch Service Representative I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Financial Services | |
