| Branch Service Supervisor Job Description |
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| The following is a full job description for Branch Service Supervisor. Here are the requirements and responsibilities for Branch Service Supervisor along with statistics. If after reading this page you determine that Branch Service Supervisor is not the position you are looking for, you may want to try one of these similar titles: Assistant Branch Manager II, Shop Service Supervisor, Customer Service Supervisor, Branch Service Manager, Field Service Supervisor, Field Service Supervisor, Sr., Branch Service Representative I, Branch Service Representative II, Branch Sales and Operations Manager |
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| Requirements and Responsibilities For Branch Service Supervisor |
| Supervises branch support operations that provide centralized information and solutions services to branch employees. Plans daily staffing schedules. Monitors service quality metrics to identify improvement areas and ensure timely case resolution. Ensures the team has the resources available to make accurate and informed recommendations. Assists with more complex questions or issues. Onboards new hires and develops team members with training, coaching, and feedback. May require a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Also referred to as: Branch Service Resources Supervisor, Branch Staff Support Services Supervisor |
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| Similar Jobs: Assistant Branch Manager II, Shop Service Supervisor, Customer Service Supervisor, Branch Service Manager, Field Service Supervisor, Field Service Supervisor, Sr., Branch Service Representative I, Branch Service Representative II, Branch Sales and Operations Manager |
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| Level of Education: Branch Service Supervisor Salaries with an Associate's Degree, Branch Service Supervisor Salaries with a Bachelor's Degree, Branch Service Supervisor Salaries with a Master's Degree or MBA, Branch Service Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Financial Services | |
